Support Portal

The Vendor Reservation app has been retired, is no longer available for use.  Clicking into Vendor Details will continue to display vendor contact informati...

Multiple bug fixes are included in this release relative to Planner 2.0 Calculations An activity cost containing a child count was causing the margin ...

Duplicate costs were sometimes shown in the Financial Summary due to a cost not being properly deleted from the current version in Planner 2.0. This has bee...

PEAK 15 Pay: A successful refund was appearing in Merchant Track but not in the crm caused by duplicate refunds being processed simultaneously. This issue ...

An invoice payment schedule was displaying duplicate payment items when a related booking exists and payment schedule item of price type exists. This has be...

When approving a revised invoice through a workflow, the credit memo that reverses the invoice was not being set to approved status.  This has been fixed.  ...

New bookings were allowed on a departure that was placed on stop sell. This has been fixed. 

With the migration to Azure, users were no longer able to add multiple attachments at once to an email template. This has been fixed. 

Removing travel agent from a booking was re-adding commission %. This has been fixed.