Support Portal

PEAK 15 Pay, a credit card processing solution for US-based merchant accounts, built directly into the PEAK 15 system, is available now. Key benefits of...

Field security has been added to the Departure's Stop Sell field and should be used to restrict who can vs cannot put a departure on stopsell. Any user...

For departures created in Planner 2.0, updates to Costs must occur within Planner 2.0.When viewing the cost form outside of Planner 2.0, all fields are lock...

The following restrictions have been put in place on the Contact form,  All payments must be created by first navigating to an existing Invoice. You can n...

When setting up the mapping of itinerary information between PEAK 15 and the Vamoos Mobile App, two additional options have been added for the Additional I...

In some instances, payments processed by Cybersource were failing. This issue has been fixed. 

A few issues have been fixed with regards to Autopay: Credit Memos applied and in the status of approved, entered, or downloaded were not being taken i...

In some instances, the Deposit Processed flag was not being set due to total amount of payments and credit memos applied being cents (ie 0.002) off from the...

When creating a payment to be processed at a later date, and when processing that payment, the Payment Date still reflected the date the payment was created...

When editing the Max Guest value on a CIR to equal the number of guests booked, the edit was not allowed because the count of cancelled guests was assumed t...