Support Portal

Summary
Internal teams will now receive automated email notifications when an ACH payment is returned or fails in MerchantTrack.

Issue Details
Previously, there was limited visibility when an ACH transaction failed after being initially posted, requiring manual checks to identify payment issues.

Resolution
The system now generates an internal alert titled "PEAK 15 Pay ACH Payment Returned" whenever a transaction status is updated to "ACH Returned." This allows support teams to quickly identify and resolve payment failures with the customer.