Summary
Significantly reduced the time required to export itineraries to Microsoft Word while dramatically reducing file sizes.


Issue Details
Large itineraries were previously taking over a minute to export, with some very large files timing out entirely. Additionally, the resulting files were often over 12MB, making them difficult to share via email.


Resolution
A new, high-performance export engine has been implemented. Export times have been reduced from over 60 seconds to under 6 seconds in most cases, and file sizes have been optimized (e.g., a 12MB file is now approximately 75KB).


Notes:
This feature uses a new custom MHTML-based generator. Please be aware of the following technical constraints:

  • Custom Fonts: The new engine uses Word's standard HTML rendering, which does not support custom web fonts (via @font-face). If your branding relies on specific custom fonts, they may revert to standard system fonts in the Word export. For full font fidelity, we recommend exporting to PDF.

  • Macros: If you use custom Word macros to post-process your itineraries, they may need to be adjusted to work with the new document structure.

  • Image Formats: .webp image formats are not currently supported and will not render in the export. Please ensure your itinerary images use standard formats like .jpg or .png.