This release introduces an update to how credit memos are generated when canceling a booking using the Cancellation Wizard.
What’s Changing
Previously, when a booking was canceled through the Cancellation Wizard, the system:
- Updated the booking and guest statuses to Cancelled
- Created a revised invoice
- Moved all payments to the new invoice
However, unlike invoice revisions performed outside the wizard, a credit memo was not automatically created for the original invoice.
New Behavior
When a user clicks Save in the Cancellation Wizard:
- A credit memo is now automatically created to zero out the original invoice
- The credit memo is created in Submitted status until Approved to clear the balance.
This change ensures consistent financial handling across all invoice revision scenarios and provides a more accurate and streamlined cancellation process.