We’ve updated the Cost Status workflow to give users more flexibility when managing costs. Previously, certain guest‑related conditions prevented users from setting a Cost Status Reason to “Cancelled.” This update removes those restrictions.

What’s Changed

Users can now change the Cost Status Reason to Cancelled in all scenarios, regardless of whether guests are associated to the cost or what their statuses may be.

This ensures users can accurately manage and close out costs without being blocked by guest‑status rules.

Highlighted entries show current changes


What This Means for You

  • “Cancelled” is now always available as a Cost Status Reason.
  • All five scenarios above now support cancelling a cost, even when deletion or deactivation is restricted.
  • This change improves accuracy and consistency in cost management.