We’ve resolved an issue where some booking confirmation emails were attaching incorrect guest itineraries.
What was happening: When using a workflow to attach a guest level itinerary, the itinerary included activities and cost card details from multiple versions in Planner 2.0—rather than pulling exclusively from the Primary Version, as intended. This caused confusion for guests receiving confirmation emails with inaccurate details.
What’s fixed: The workflow utility has been corrected to reference only the Primary Version from Planner 2.0 when generating guest itineraries. Itineraries created using the Itinerary button at the departure level or directly within Planner 2.0 were already working as expected.
This fix ensures guests receive confirmation emails with accurate, version-specific itinerary details.